Customer support

After-sales support, technical troubleshooting, warranty and repair: support.au@dreame.tech

General enquiries and customer service: customercare@dreame.com.au

Phone: (02) 8488 1036, Monday to Sunday 9:00am to 9:00pm AEST, excluding public holidays.

Automotive enquiries: ANZAutomotive@dreame.tech. Cybersecurity enquiries: security_issues@dreame.tech

The live site also publishes user manuals, FAQs, accessories and machine registration under Product Support. Register the machine for warranty and after-sales service. Do not invent a second phone number.